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1. What shipping options do you offer?
We offer free shipping on orders over $35. For orders between $0 and $34.99, a shipping fee of $6.99 will apply.
2. How long does shipping take?
Typically, orders are processed within 1-2 business days. Delivery times may vary based on your location. Please allow 5-10 business days for your order to arrive.
3. Where is your store located?
Our physical store is located at No. 4099, Yang Gaonan Road, Pudong New Area, Shanghai, China.
4. How can I contact you?
You can reach us by phone at +86 21 5065 1416 or via email at [email protected].
5. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
6. Can I return or exchange my items?
Yes! If you are not satisfied with your purchase, you may return or exchange it within 30 days of receipt. Please ensure items are in their original condition.
7. Do you offer warranties on your tools?
Yes, many of our tools come with a manufacturer’s warranty. Please check the product description for specific warranty details.
8. Do you offer bulk purchasing discounts?
Yes, we offer discounts for bulk purchases. Please contact us directly for more information.
9. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
10. Are there any sales or promotions?
Be sure to sign up for our newsletter to stay updated on sales, promotions, and new product launches!
If you have any other questions, feel free to reach out!
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